Business Analyst

Business Analyst

Job Description

Description of Major Duties & Deliverables

FDLE requires the services of two Business Analysts to work under the direction of FDLE’s assigned Business Support Program Manager to document and test the changes of FDLE’s internal accounting systems to achieve the goals and objectives of the PALM Project. The Business Analysts are expected to use their skills to facilitate, document, and coordinate with the business Subject Matter Experts (SMEs) to ensure the changes made to replace FLAIR are documented, tested, and ready for production implementation for FDLE’s financial unit to continue to work properly with the new system. The Business Analysts will be responsible for writing test plans and also conducting quality assurance testing.

The persons in this position:
Has the ability to read existing documentation to quickly learn business concepts in a financial accounting area
Is skilled in business analysis to prepare accurate documentation and diagrams of the new processes in FDLE financial systems for the PALM project
Is responsible for clear communication between stakeholders and the SME’s to document detailed test plans for FDLE financial systems impacted by PALM
Is responsible for following the test plans to test the FDLE financial systems impacted by PALM as well as perform ad hoc testing to find defects

Business Analyst responsibilities include, but not limited to the following:

Facilitating work sessions with the SME’s to learn how the PALM changes impact the FDLE accounting systems and current processes to determine, with the project team, the best method(s) to achieve those processes with the PALM changes
Documenting business processes and business requirements
Analyzing business requirements to help define and design solutions to meet the requirements
Creating the requirements traceability matrix to map requirements to test cases
Documenting the use cases and test cases
Performing various methods of testing to ensure minimal defects will be encountered by the business customers
Documenting project deliverables
Providing status reports to the Business Support Program Manager
Assisting in SME training for a train-the-trainer approach
Ensuring customer expectations are met with the project
Collaborating with stakeholders and other cross-functional team members (Developers, Functional Analysts, and Testers) to produce scalable, efficient, and supportable solutions utilizing Oracle eBS and related technologies.
Proficiency in creating / maintaining the test cases document, test data and execute test cases/scripts.

Deliverables:

FDLE required system deliverables
Daily Status to Business Support Program Manager
Documented Detailed Business and Technical Process Crosswalk between existing business processes and new processes required by PALM
Documented and executed Test Plans
Documented User Acceptance
Documented Defects during Testing and Test Cycle Summaries
Updated and current Project Workbook (updated bi-weekly), as directed by the Business Support Program Manager
Documented Issue Register, as directed by the Business Support Program Manager
Documented Change Logs, as directed by the Business Support Program Manager
Documented Action Items Register with follow-ups for timely completion, as directed by the Business Support Program Manager
Documented and current Decision Log during the project, as directed by the Business Support Program Manager
Documented Lessons Learned during each phase of the project, as directed by the Business Support Program Manager
Execution of effective test strategies
Documented and tested Business Support systems and processes impacted by PALM to have successful continuity of accounting functions at FDLE
Knowledge transfer to the SME’s of impacts to their business processes
Mandatory Knowledge, Skills and Abilities:

Bachelor’s Degree in Computer Science, Business Administration, or other related IT fields
Minimum of 5 years of experience as a Business Analyst
Experience as a BA in large scale software projects
Extensive knowledge of Business Process Model and Notation (BPMN)
Experience with meeting facilitation
Experience with business analysis and requirements documentation
Experience in designing quality test processes to identify defects
Experience in using JIRA to document defects and monitor resolution
Experience performing differing test methodologies in IT projects to find defects
Strong communication skills, both verbally and in writing
Ability to work independently and cooperatively with project team members and stakeholders
Ability to deliver assignments in the agreed schedule and of effective quality
Accountable to the FDLE assigned Business Support Program Manager for all phases of the PALM project

Preferred Knowledge Skills and Abilities:
Master’s Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience
MS-Project
MS-Visio
Entry Certificate in Business Analysis (ECBA)
Certificate of Capability in Business Analysis (CCBA)
Certified Business Analysis Professional (CBAP)
Certificate in Business Data Analytics
Professional in Business Analysis (PBA) Certification

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status